Posted Apr 11, 2025 9:26 AM PDTUpdated May 3, 2025 7:08 AM PDTRetirement date: Apr 11, 2026
Resolved
| Alert type | Product defect |
| Release | 2025R1 |
| Using Workday | Payroll & Time, Year End Payroll |
| Product | Payroll |
| JIRA | PAYWDCORE-56280 |
| Affected Data Centers | All Data Centers |
| Workaround | Terminated workers can access their tax documents using one of these methods:Search for “My Tax Documents” in the Workday search bar or from the Benefits and Pay hub landing pageUsing the Pay worklet, if not disabled in your Edit tenant payroll settings |
| Resolution Information | Resolution DateSat, 05/03/2025 – 15:08 America/Los_Angeles (GMT-0700) |
Workday is aware of an issue where Terminated workers are unable to view or print their tax documents through the Benefits and Pay Hub when navigating from the Pay > Tax section.
We determined the cause and a fix for this issue is targeted to be delivered with the following Service Updates:
- Preview – April 18th, 2025
- Production – May 2nd, 2025
We appreciate your patience as we work to resolve this issue.