One-Time Payments Uploaded via EIB and API For Workers With a Future Dated Termination Event

Posted Jun 29, 2026 10:52 PM PDTUpdated Jun 29, 2026 11:02 PM PDTRetirement date: Jun 30, 2027

Open

Alert typeProduct defect
Release2026R1
Using WorkdayCompensation & Benefits
ProductCompensation, Human Capital Management
JIRAHRCOMP-64463
Affected Data CentersAll Data Centers
WorkaroundThere are two known workarounds at this stage:Enter One-Time Payments through the UI tasksRun the web service with an effective date of the impacted worker’s Termination date (or earlier) and retain a future Scheduled Payment date
Resolution InformationNext UpdateMon, 07/06/2026 – 23:00 America/Los_Angeles (GMT-0700)

We are aware of an issue where One-Time Payments uploaded via EIBs and Web Services such as APIs are not committing to record despite the integration event successfully completing. This appears to be limited to workers with a future dated termination event.

We are investigating this issue and will provide further information regarding a fix date as soon as we can. We apologize for any disruption caused.

URL: https://community.workday.com/alerts/customer/1246052