At Workday, our goal has always been to empower you with the right knowledge at the exact moment you need it. Over the years, the Workday Community has grown into an incredible ecosystem of expertise, official resources, and problem solving.
That’s why we’ve taken a massive step forward. We’ve launched a public version of the Workday Community experience to further empower and infuse the ecosystem with Workday knowledge!
By making Workday-official resources–including select product overviews, implementation and deployment methodology information, how-to information, integration details, the Administrator Guide, training materials on the new Course Manuals page, and Knowledge Articles–publicly accessible to the open web without a login, we’ve unlocked an entirely new level of speed, collaboration, and efficiency for your organization.
Here’s a closer look at what this exciting evolution means for you:
Instant Accessibility & Optimized AI Discovery
No more login screens when you’re in a rush. You can now find select official Workday resources directly through your standard daily workflows.
- Search engine ready: Select public official Workday resources now surface seamlessly in standard web searches.
- AI-powered answers: Public AI Assistants and LLMs now index our select public Workday Community and documentation resources. When you use public AI tools to help brainstorm or solve technical challenges, your assistant will now be able to anchor its answers in verified, official Workday information.
Frictionless Scalability for Your Entire Organization
We know that managing Workday products is a team sport that extends beyond your core administrators. This update eliminates the Workday Community account bottleneck for many tasks.
- Seamless internal knowledge sharing: Found a brilliant solution to a business process challenge? You can now instantly text, email, or Slack the public Workday Community, Administrator Guide, or course manual resource link to your executive sponsors, business analysts, or cross-functional colleagues. They can read it immediately, keeping your projects moving at top speed.
- Accelerate onboarding: Easily share critical resources with new hires on day one—no waiting for account provisioning required.
Easily Navigate and Search to Find Workday Information
Enjoy a public version of our user-friendly navigation and search that helps you seamlessly find the information you need to learn more about Workday. To access the public version of the Workday Community, visit this link.
A Strategic Commitment to a Secure, Premium Gated Experience
While we’ve opened the doors to select general knowledge, we are protecting the spaces that keep your business secure and competitive. We’re continuing to invest in a premium, gated Workday Community experience.
To preserve your privacy and exclusive access, an authenticated login continues to be required for:
- Searching and accessing forward-looking resources: Product Strategy Roadmaps, release notes, and other resources that deep dive into future strategy
- Collaboration & influence: Collaboration spaces, including Product Discussion Forums, Contributed Solutions, and User Groups, along with product feedback channels, including Ideation Hub, Design Partner Groups, and Early Adopter Programs
- Critical operations: Customer Alerts, fixes, retirements, authentication and security configuration details, tenant status updates, paid content, premium services, and case management
- Email notifications: The ability to subscribe and receive email notifications
If you’re exploring the public Workday Community experience, be sure to continue logging in for the full premium benefits you get as a Workday customer and/or partner by clicking the Sign In button in the navigation bar.
What’s Next
The public experience you enjoy today for Workday Documentation on doc.workday.com hasn’t changed. The difference is that most of the Administrator Guide is no longer locked to unauthenticated users. In addition, you can now access newly added training materials on the new Course Manuals page.
We’re thrilled to break down these barriers and help your team and our Workday ecosystem scale, learn, and succeed faster than ever before. Stay tuned as we add new features to the public version of Community in the coming months!
Be sure to continue logging in exactly as you do today to post questions, submit ideas, manage support cases, and access forward-looking and premium resources.
Have questions? Check out our FAQ to learn more about privacy protections and link-sharing tips. If you have additional questions, let us know in the comments below!
Have feedback? Let us know any time via the Ideation Hub.