Posted Jun 1, 2026 11:11 AM PDTUpdated Jun 1, 2026 11:24 AM PDTRetirement date: Jun 1, 2027
Open
| Alert type | Product defect |
| Release | 2026R1 |
| Product | Mobile Applications, Platform and Product Extensions |
| JIRA | MOB-9950 |
| Affected Data Centers | All Data Centers |
| Workaround | Impacted users can use a mobile browser, if available. |
| Resolution Information | Next UpdateFri, 06/05/2026 – 12:00 America/Los_Angeles (GMT-0700) |
Workday is aware of an issue where some users are unable to access Workday through the Workday Mobile Application. Users are either unable to proceed past the Trusted Devices screen, or are presented with a loading screen and the Home page does not load.
Our Development Team is currently working on a fix and we will update this alert once the fix delivery date is determined.
If you have any questions, please open a support case under the Product Line: Platform and Product Extensions and Product Area: Mobile Devices
We apologize for any disruption this may have caused.