Posted Sep 16, 2025 5:17 PM PDTUpdated Sep 22, 2025 9:32 AM PDTRetirement date: Sep 17, 2026
Open
| Alert type | Product defect |
| Release | 2025R2 |
| Product | Core Human Capital Management, Human Capital Management |
| JIRA | HRPERSONINF-21651 |
| Affected Data Centers | All Data Centers |
| Workaround | Submit the event and disregard the soft warning validation. |
| Resolution Information | Target DateSat, 11/01/2025 – 02:00 America/Los_Angeles (GMT-0700) |
UPDATE: Monday, September 20, 2025 / 9:30 am America/Los Angeles – 7:00 GMT
As a reminder the fix for this issue will be delivered to Preview with the October 17th service update, and to Production with the October 31st service update. Thank you for your continued patience.
UPDATE Friday, September 19, 2025 / 2:00 pm America/Los Angeles -07:00 GMT
Our development team continues to work on the fix and is targeting to deliver it to Preview with the October 17th service update. The fix will subsequently deliver to Production with the October 31st service update. We appreciate your continued patience and understanding with respect to this issue.
ORIGINAL ALERT MESSAGE:
Please note that Workday is aware of an issue where corrections on Legal Name Change events results in a soft warning validation:
Alert: You have another Name Change that occurs on XXX. The Name Change you are making is only effective until XXX.
Workday does expect this validation to occur when the proposed effective date on a Legal Name Change event is corrected and there is a subsequent Legal Name Change event. However, the validation is occurring when the proposed effective date of a Legal Name Change event is corrected, regardless of whether there is a subsequent Legal Name Change event.
Our team is actively investigating the root cause of this issue and will share updates as soon as more information becomes available. We apologize for any disruption this may cause.