Posted Jun 8, 2024 10:14 AM PDT Updated Jun 9, 2024 10:09 AM PDT Retirement date: Jun 8, 2025
Inventory, Procurement, Source to Pay
RESOLVED
| Alert Type | Product defect |
| Release | 2024R1 |
| Using Workday | Inventory, Procurement, Source to Pay |
| Product | Inventory, Procurement, Spend Management |
| JIRA | SMINV-37752 |
| Affected Data Centers | All Data Centers |
| Resolution Information | Resolution Date Sun, 06/09/2024 – 10:07 America/Los Angeles (GMT-0700)The fix has been deployed in all tenants. Thank you for your patience while we resolved this issue. |
UPDATE Saturday, June 9, 2024 / 08:20:am America/Los Angeles -07:00 GMT
We are currently applying fix for this issue, and we will provide an update once fix has been applied to all the tenants. Thank you for your patience while we work towards applying the fix.
UPDATE Saturday, June 9, 2024 / 03:00:am America/Los Angeles -07:00 GMT
We have identified some further changes needed to fully correct this issue for Procurement items and are in the process of applying these. Thank you for your patience while we work to resolve this. We apologize for the disruption this is causing. We will update this alert at 8:00am America/Los Angeles -07:00 GMT if not sooner
UPDATE Saturday, June 8, 2024 / 11:00:pm America/Los Angeles -07:00 GMT
We are still testing the changes that we have applied to correct this issue and will continue to post updates regularly until we finalize our resolution. Thank you for your patience while we work to resolve this. We apologize for the disruption this is causing. We will update this alert at 3:00am America/Los Angeles -07:00 GMT if not sooner
UPDATE Saturday, June 8, 2024 / 9:00:pm America/Los Angeles -07:00 GMT
We are still testing the changes that we have applied to correct this issue and will continue to post updates regularly until we finalize our resolution. Thank you for your patience while we work to resolve this. We will update this alert at 11:00pm America/Los Angeles -07:00 GMT if not sooner
UPDATE Saturday, June 8, 2024 / 8:00:pm America/Los Angeles -07:00 GMT
We have now applied all the changes needed to correct this issue and will keep this alert open for another hour while we finalize additional testing on our side. Thank you for your patience while we worked to resolve this. We will close this alert at 9:00pm America/Los Angeles -07:00 GMT
UPDATE Saturday, June 8, 2024 / 6:00:pm America/Los Angeles -07:00 GMT
We have found the root cause of this issue and have corrected one of the changes that will now allow you to move forward with most of your Inventory processing. We are currently testing and confirming the fix needed for the Procurement issues that remain. As a result, not all functionality is fully restored but our team is treating this with high urgency and we will provide the next update at 8:00pm America/Los Angeles -07:00 GMT
UPDATE Saturday, June 8, 2024 / 3:00:pm America/Los Angeles -07:00 GMT
Upon continued review, this appears to be affecting any Purchase Item field prompt search, including in Procurement and Inventory. Our team is continuing to investigate the problem with high urgency and we will provide next update at 6:00pm America/Los Angeles -07:00 GMT
UPDATE Saturday, June 8, 2024 / 1:00:pm America/Los Angeles -07:00 GMT
We are continuing to investigate the problem with high urgency and will provide the next update at 3:00pm America/Los Angeles -07:00 GMT
ORIGINAL ALERT MESSAGE:
Please be advised we are aware of issues with searching for Items in the following inventory tasks:
- Create Inventory Stock Request
- Quick Inventory Issue
- Find Inventory Balance
We are actively working to determine the cause and apologize for the inconvenience this is causing