Tracking Numbers from Receipts Are Missing

Posted May 7, 2024 10:01 AM PDT Updated May 7, 2024 1:38 PM PDT Retirement date: May 7, 2025


Alert TypeProduct defect
ProductInventory, Spend Management
Affected Data CentersAll Data Centers
WorkaroundTracking number can still be viewed through a custom report with the Tracking Number report filed on the Receipt business object.
Resolution InformationTarget DateSat, 05/11/2024 – 08:00 America/Los_Angeles (GMT-0700)

Please be advised that Workday is aware of an issue where the tracking number on existing receipts is missing and the field displays as blank.

We have identified the root cause and a fix to correct the issue and restore existing tracking numbers is scheduled to be delivered with the May 10th Service Update.

We apologize for the inconvenience this has caused.