Posted Jul 17, 2024 11:51 PM PDT Updated Jul 18, 2024 7:47 AM PDT Retirement date: Jul 18, 2025
RESOLVED
| Alert Type | Product defect |
| Release | 2024R1 |
| Product | Platform and Product Extensions, User Experience |
| JIRA | AUTHN-22016 |
| Affected Data Centers | All Data Centers |
| Resolution Information | Resolution Date Thu, 07/18/2024 – 07:47 America/Los Angeles (GMT-0700)We have rolled out an off-cycle fix and this issue has been resolved. Thank you for your partnership through this process. |
UPDATE Thursday, 18th July, 2024 / 4:00 am America/Los Angeles -07:00 GMT
We appreciate your ongoing patience as we continue to work diligently to resolve this issue. We apologize for the disruption this has caused and will provide another update at 8:00 AM PT .
Original Alert Message
We are aware of an issue where authentication is failing when logging into tenant with an error as “Workday is experiencing an issue logging you in” when attempt is made via DUO MFA.
We are actively working to find a resolution and will update this alert once we have a solution. We sincerely apologize for any disruptions this may be causing.