Posted Feb 9, 2026 4:53 PM PSTUpdated Feb 9, 2026 5:43 PM PSTRetirement date: Feb 10, 2027
Resolved
| Alert type | Product defect |
| Release | 2025R2 |
| Product | Expenses, Financial Management |
| JIRA | FINEXP-60595 |
| Affected Data Centers | All Data Centers |
| Workaround | As a workaround, add another condition rule to the same custom validation using the “Ticket Number for Expense Report Line” field to check its not BLANK along with your existing condition rule that uses “Duplicate Ticket Number Expense Report Lines” report field. |
| Resolution Information | Next UpdateWed, 02/11/2026 – 15:00 America/Los_Angeles (GMT-0800) |
We are aware of an issue where users are receiving a “Duplicate Ticket Number” error when adding or saving new expense lines thereby blocking the expense reports submission process. This is only applicable when using the report field “Duplicate Ticket Number Expense Report Lines” on a custom validation for checking duplicate lines on the Expense report.
We are investigating the issue and are working to resolve it with the upcoming service update. We sincerely apologize for the disruption this has caused and we will provide the next update on Wednesday, February 11th at 3:00 PM America/Los_Angeles (GMT-0800)
URL: https://community.workday.com/alerts/customer/1238374?check_logged_in=1