Resolved – Procurement Card Transaction Verifications Failing To Complete Business Process and Remain With Status of “In Progress”

Posted Oct 31, 2025 3:39 PM PDTUpdated Nov 3, 2025 12:34 PM PSTRetirement date: Nov 1, 2026

Resolved

Alert typeProduct defect
Release2025R2
ProductFinancial Management, Payment Processing
JIRAFINSA-46322
Affected Data CentersProduction: WD1Production: WD10Production: WD3Production: WD5Production: WD12Production: WD102Production: WD103Production: WD104Production: WD105Production: WD107Production: WD108Production: WD109Production: WD115Production: WD116Production: WD117Production: WD501Production: WD502Production: WD503Production: WD504
Resolution InformationNext UpdateTue, 11/04/2025 – 12:00 America/Los_Angeles (GMT-0800)

UPDATE  Monday, November 3, 2025 / 3:30 PM America/Los Angeles -07:00 GMT

We want to assure you that we are diligently working to resolve this issue.  Our next update will be Tuesday, November 4, 2025 at 12:00 PM PT.


ORIGINAL ALERT MESSAGE: Please be advised that Workday is aware of an issue that is causing procurement card transactions to be stuck in the Procurement Card Transaction Verification  Business Process, leaving the transactions in a status of In Progress.  We are actively working to find a solution.

We apologize for any disruptions this may cause and look forward to providing you with an update by Monday, November 3 2025 at 12:00 PM PT.

URL: https://community.workday.com/alerts/customer/1234265