Posted Dec 30, 2025 11:34 AM PSTUpdated Dec 30, 2025 11:48 AM PSTRetirement date: Dec 30, 2026
Open
| Alert type | Product defect |
| Release | 2025R2 |
| Using Workday | Administration & Integrations |
| Product | Platform and Product Extensions |
| JIRA | ICP-29064 |
| Affected Data Centers | All Data Centers |
| Workaround | Please review the integration system(s) and perform the following actions:1. Review the “Last Successful As Of Entry Moment” used on the integration launch parameters. Note on some integrations like Cloud Connect for Benefits (CCB), this might be referred to as “From Last Update”.2. If the “Last Successful As Of Entry Moment” is prior to the date that the integration system itself was created, change the “Last Successful As Of Entry Moment” to be any time after that creation date. The quickest method to determine a suitable value is to look at all events for that integration and use the date of the first run.3. Rerun the integration |
| Resolution Information | Next UpdateSat, 01/03/2026 – 03:00 America/Los_Angeles (GMT-0800) |
We are informing you that after the December 26th Service Update, you may see integrations fail with the following message:
The entered information does not meet the restrictions defined for this field. (Provider_Reference)
Please review the integration system(s) and perform the actions provided in the Workaround section of this alert.
This issue will be fixed during the January 2nd Service Update. The use of your existing dates will resume expected behavior after the fix.
We apologize for any disruption this issue may have caused.