Posted Aug 12, 2024 7:20 AM PDT Updated Aug 31, 2024 3:09 AM PDT Retirement date: Aug 12, 2025
Resolved
| Alert type | Product defect |
| Release | 2024R1 |
| Product | Analytics and Reporting, Core Reporting |
| JIRA | FINCPQ-6702 |
| Affected Data Centers | Production: WD1Production: WD10Production: WD3Production: WD5Production: WD12Production: WD102Production: WD103Production: WD104Production: WD105Production: WD501Sandbox: WD2Sandbox: WD10Sandbox: WD3Sandbox: WD5Sandbox: WD12Sandbox: WD102Sandbox: WD103Sandbox: WD104Sandbox: WD105Sandbox: WD501Development: WD101Development: WD103Implementation: WD2Implementation: WD10Implementation: WD3Implementation: WD5Implementation: WD12Implementation: WD102Implementation: WD103Implementation: WD104Implementation: WD105Implementation: WD501Sandbox Preview: WD2Sandbox Preview: WD10Sandbox Preview: WD3Sandbox Preview: WD5Sandbox Preview: WD12Sandbox Preview: WD102Sandbox Preview: WD103Sandbox Preview: WD104Sandbox Preview: WD105Sandbox Preview: WD501Implementation Preview: WD2Implementation Preview: WD10Implementation Preview: WD3Implementation Preview: WD5Implementation Preview: WD12Implementation Preview: WD102Implementation Preview: WD103Implementation Preview: WD104Implementation Preview: WD105Implementation Preview: WD501 |
| Workaround | Users with access to domains “Custom Report Management” and “Manage: All Custom Reports” will be able to run this task. Search for the task “Fix Composite Reports” using global search.Check “Confirm and Submit” and click OK. |
| Resolution Information | Resolution DateSat, 08/31/2024 – 03:09 America/Los_Angeles (GMT-0700) |
UPDATE Thursday, August 23, 2024 / 9:30 AM America/Los Angeles -07:00 GMT
We would like to inform you that a permanent fix is scheduled for delivery to your Production tenant as part of the Service Update on August 30th, 2024. As a reminder, you have the option to run the custom task provided in the Workaround section of this alert to resolve the issue immediately in your Production tenant.
UPDATE Thursday, August 15, 2024 / 12:15 PM America/Los Angeles -07:00 GMT
We are following up to inform you that a permanent fix is scheduled for delivery to all Preview tenants during this week’s Service Update on August 16th, 2024.
Please note that the custom task provided in the Workaround section of this alert can still be executed to fix the issue in your tenants before the permanent fix is delivered.
We will update this alert as soon as a delivery date has been confirmed for Production tenants.
UPDATE Tuesday, August 13, 2024 / 10:00 AM America/Los Angeles -07:00 GMT
We would like to issue a correction for the path forward for resolution of this issue. After further review, our development team has identified additional scenarios that require testing, leading to the decision to not deliver the permanent fix to all environments this week.
Please note that the custom task provided in the Workaround section of this alert can still be executed to fix the issue in your tenants before the permanent fix is delivered.
We sincerely apologize for this delay and will provide a further update by August 16th, 12:00 PM PT.
UPDATE Tuesday, August 13, 2024 / 6:30 AM America/Los Angeles -07:00 GMT
Our development team has created a custom fix for this issue which requires running the task “Fix Composite Reports” in each affected tenant. This is only required to be run once and should resolve the error for all impacted reports. Please follow the instructions in the Workaround section of this alert.
If you need assistance with this task, please create a Support Case under Analytics & Reporting / Core Reporting.
A permanent fix will be delivered as part of the August 16th Service Update.
UPDATE Monday, August 12, 2024 / 8:00 PM America/Los Angeles -07:00 GMT
We appreciate your ongoing patience as we continue to work diligently to resolve this issue. We will provide another update by August 13th, 9:00 am PT.
UPDATE Monday, August 12th 2024 / 1:47 PM America/Los Angeles -07:00 GMT
We have identified the cause of this error and are actively working on a fix to correct any impacted reports in your tenant.
We appreciate your patience while we work towards a resolution.
ORIGINAL ALERT MESSAGE:
Workday is aware of an issue where an error is received when trying to update or migrate composite reports.
- When trying to save an edited composite report, the error “The entered information does not meet the restrictions defined for this field. (Data Source Filter)” is encountered.
- When trying to migrate a custom report from one tenant to another, the SOAP XML error response “The data source filter Service Item Catalogs Filter is not valid for the data source” is encountered.
We apologize for any disruption this may have caused and appreciate your understanding as we work to resolve this issue.