RESOLVED -Error When Attempting To Open Survey Link “The task submitted is not authorized.”

Posted Jul 15, 2024 8:28 AM PDT Updated Jul 20, 2024 7:41 AM PDT Retirement date: Jul 15, 2025

RESOLVED

Alert TypeProduct defect
Release2024R1
ProductCore Human Capital Management, Human Capital Management, Talent Management, Talent Pipeline
JIRATALPIP-8507
Affected Data CentersProduction: WD1Production: WD10Production: WD3Production: WD5Production: WD12Production: WD102Production: WD103Production: WD104Production: WD105Production: WD501
WorkaroundTo allow access to the survey via a link, you can provide the accessing user with modify access to the Self-Service: Take Surveys domain.
Resolution InformationResolution Date Sat, 07/20/2024 – 07:40 America/Los Angeles (GMT-0700)

UPDATE Wednesday, July 17, 2024;  2:30 AM America/Los Angeles -07:00 GMT

We appreciate your ongoing patience as we work diligently to resolve this issue. We have identified the root cause and will provide a fix for this with this weekend’s release.


ORIGINAL ALERT MESSAGE: 

Please note that Workday has identified an issue where this error appears when users attempt to open a survey link: The task submitted is not authorized.

Please be assured that we are actively working to find a resolution. We appreciate your understanding.