Posted Aug 6, 2025 2:16 PM PDT Updated Aug 8, 2025 4:57 PM PDT Retirement date: Aug 7, 2026
Open
| Alert type | Product defect |
| Release | 2025R1 |
| Using Workday | Emergency Contacts, Personal Information |
| Product | Core Human Capital Management, Human Capital Management |
| JIRA | HRPERSON-24335 |
| Affected Data Centers | All Data Centers |
| Workaround | Users can access Emergency Contacts through the following methods: Run the report My Emergency ContactsWorkday Profile > Contact > Emergency Contacts |
| Resolution Information | Target DateSat, 08/16/2025 – 02:00 America/Los_Angeles (GMT-0700) |
UPDATE Friday, August 8th, 2025 / 03:00 pm America/Los Angeles -07:00 GMT
Thank you for your continued patience. Our development team has identified the fix and it will be delivered to all tenants with the August 15th service update.
ORIGINAL ALERT MESSAGE:
Workday is aware of an issue where the Emergency Contacts Report is not displaying within the Personal Information Worklet.
Users accessing the Personal Information Worklet will see all Tasks and Reports except Emergency Contacts Report.
Our team is actively investigating the root cause and is working to identify a solution. We will provide another update as soon as more information becomes available.
We apologize for the disruption this has caused and thank you for your patience.