Posted Jun 22, 2025 10:33 PM PDT Updated Jun 23, 2025 7:34 PM PDT Retirement date: Jun 23, 2026
Resolved
| Alert type | Product defect |
| Release | 2025R1 |
| Product | Human Capital Management |
| JIRA | HRCORE-106469 |
| Affected Data Centers | Production: WD1Production: WD10Production: WD3Production: WD5Production: WD12Production: WD102Production: WD103Production: WD104Production: WD105Production: WD107Production: WD108Production: WD501Sandbox: WD2Sandbox: WD10Sandbox: WD3Sandbox: WD5Sandbox: WD12Sandbox: WD102Sandbox: WD103Sandbox: WD104Sandbox: WD105Sandbox: WD501Development: WD101Development: WD103Implementation: WD2Implementation: WD10Implementation: WD3Implementation: WD5Implementation: WD12Implementation: WD102Implementation: WD103Implementation: WD104Implementation: WD105Implementation: WD107Implementation: WD108Implementation: WD501Sandbox Preview: WD2Sandbox Preview: WD10Sandbox Preview: WD3Sandbox Preview: WD5Sandbox Preview: WD12Sandbox Preview: WD102Sandbox Preview: WD103Sandbox Preview: WD104Sandbox Preview: WD105Sandbox Preview: WD501Implementation Preview: WD2Implementation Preview: WD10Implementation Preview: WD3Implementation Preview: WD5Implementation Preview: WD12Implementation Preview: WD102Implementation Preview: WD103Implementation Preview: WD104Implementation Preview: WD105Implementation Preview: WD501 |
| Workaround | Consider one of the following:Complete the event via an EIB/Web Service Complete the parent event without adding a Collective Agreement and then add the Collective Agreement as a standalone event after the parent event is completed |
| Resolution Information | Resolution DateMon, 06/23/2025 – 19:30 America/Los_Angeles (GMT-0700)We’re pleased to inform you that the fix for this issue has been successfully deployed to all customer tenants. You can verify this by completely logging out of your tenant and logging back in, then proceeding to complete a collective agreement event. We will now proceed to resolve this alert. We sincerely apologize for any inconvenience this issue may have caused and thank you for your understanding. |
We are aware of an issue currently impacting customers who have configured Collective Agreements as part of a consolidate template in Business Processes such as Hire, Change Job and Employment Agreement.
When a user attempts to select the Collective Agreement section they are receiving the error message:
You are missing a value for one or more other collective agreement factors required for your current factor value selection. Enter the missing value(s) or change your selection of factor values. Access the collective Agreement to see the valid combinations of factor values defined for this collective agreement.
We are working to identifying the cause of the issue at the highest priority and will keep customers informed with additional information as the investigation progresses. We apologize for any disruption this issue may be causing.
URL: https://community.workday.com/alerts/customer/1219481?check_logged_in=1