Resolved-Benefits: Page Error: The entered information does not meet the restrictions defined for this field (Marital Status)

Posted Mar 16, 2026 1:05 PM PDTUpdated Mar 17, 2026 10:28 AM PDTRetirement date: Mar 16, 2027

Resolved

Alert typeProduct defect
Release2026R1
Using WorkdayBenefits Events, Compensation & Benefits
ProductBenefits, Human Capital Management
JIRAHRBENCORE-8033
Affected Data CentersAll Data Centers
WorkaroundNo workaround at this time.
Resolution InformationNext UpdateTue, 03/17/2026 – 13:00 America/Los_Angeles (GMT-0700)

UPDATE Monday, March 18, 2026 / 10:30 AM America/Los Angeles -07:00 GMT

We have determined that the fix that was deployed last night has not fully propagated to all tenants.  We are evaluating our progress and will update this alert with a status at 1:00 PM America/Los Angeles -07:00 GMT.  We apologize for the additional inconvenience this has caused.



UPDATE Monday, March 17, 2026 / 04.00 AM America/Los Angeles -07:00 GMT

We are pleased to inform you that the fix has been fully deployed to all tenants. Our team has confirmed the issue is resolved. We apologize for any inconvenience caused and appreciate your continued support.



UPDATE Monday, March 16, 2026 / 8:30 pm America/Los Angeles -07:00 GMT

We wanted to share a quick update to let you know that we have identified a solution for this issue and the fix is currently being deployed to all tenants. We will update this alert once this is complete. 


ORIGINAL ALERT MESSAGE:

We have identified an issue where workers are presented with the error below and cannot complete their Benefits events.

Page Error: The entered information does not meet the restrictions defined for this field (Marital Status)

We are actively working this issue as a priority and expect to have an update shortly.

We apologize for the inconvenience this has caused.

URL: https://community.workday.com/alerts/customer/1241698