Posted Oct 28, 2024 10:32 AM PDTUpdated Oct 30, 2024 3:40 AM PDTRetirement date: Oct 28, 2025
Resolved
| Alert type | Product defect |
| Release | 2024R2 |
| Product | Time Tracking, Workforce Management |
| JIRA | TIME-57070 |
| Affected Data Centers | All Data Centers |
| Resolution Information | Resolution DateWed, 10/30/2024 – 03:30 America/Los_Angeles (GMT-0700)We can confirm the fix for this issue has been deployed to all customer tenants. We will proceed to resolve this alert, we sincerely apologize for any inconvenience this issue may have caused and appreciate your understanding. |
UPDATE Wednesday, October 28th, 2024 / 5:45 PM America/Los Angeles -07:00 GMT
We are reaching out to provide a quick update that the fix has been deployed to most Production tenants. This can be verified by going to Time Entry approvals and confirming that approved time off is now included.
We anticipate that the remaining production and non-production tenants will be updated overnight and will provide a final update when deployment has been completed. We appreciate your ongoing patience as we work to provide a full resolution.
UPDATE Wednesday, October 28th, 2024 / 2:15 PM America/Los Angeles -07:00 GMT
We appreciate your ongoing patience as we continue to work on this fix. We expect to have the fix applied by end of day today and will update this alert as soon as we have confirmation that the changes have been rolled back in all environments. We apologize for any disruption this has caused.
UPDATE Wednesday, October 28th, 2024 / 12:00 PM America/Los Angeles -07:00 GMT
We wanted to provide an update that we identified the cause of this issue and are in the process of rolling back the change. We will update this alert as soon as we have confirmation that the fix has been applied.
ORIGINAL ALERT MESSAGE:
Workday has become aware of an issue where approved Time Off is not showing in Time Entry Approvals. We are actively working on a resolution for this issue and will provide an update as soon as we have more information. We appreciate your patience while we work on a solution.
URL: https://community.workday.com/alerts/customer/1209196?check_logged_in=1