Resolved – Address Fields are Blank When Creating Ad Hoc Payments

Posted Jul 23, 2024 4:47 PM PDT Updated Jul 30, 2024 3:27 PM PDT Retirement date: Jul 24, 2025

Resolved

Alert typeProduct defect
Release2024R1
Using WorkdayBanking & Cash, Financials
ProductCash Management, Financial Management
JIRAPAYWDCORE-53752
Affected Data CentersAll Data Centers
WorkaroundOn the adhoc payee, update effective date of Address to Today’s date -1 before creating adhoc payments for that adhoc payee
Resolution InformationResolution Date Sat, 07/27/2024 – 12:00 America/Los Angeles (GMT-0700)The changes to resolve this issue were deployed to customer tenants as part of the last weekend’s release. This issue is now resolved

Please be advised that Workday is aware of an issue where the 2 Address fields below are empty when creating ad hoc payments for newly created ad hoc payees

Formatted Address for Result
Formatted Address for Result (Non Translated)

We have identified the root cause of this issue and will update this alert as soon as the fix delivery date is confirmed. We apologize for any disruption caused due to this issue.