Posted Aug 24, 2026 7:25 AM PDTUpdated Aug 24, 2026 10:10 AM PDTRetirement date: Aug 24, 2027
Resolved
| Alert type | Operations |
| Release | 2026R1 |
| JIRA | IPESRE-220944 |
| Affected Data Centers | Production: WD1 |
| Resolution Information | Next UpdateMon, 08/24/2026 – 11:10 America/Los_Angeles (GMT-0700) |
UPDATE Monday, August 24, 2026 / 10:10 am America/Los Angeles -07:00 GMT
We are continuing to triage the intermittent Search and Learning errors. We will provide another update by 11:10 AM PT. Thank you for your continued patience.
UPDATE Monday, August 24, 2026 / 9:40 am America/Los Angeles -07:00 GMT
We have received new reports of intermittent Search and Learning errors since our previous update. We are investigating with the highest priority. We will provide another update by 10:10 AM PT. Thank you for your continued patience.
UPDATE Monday, August 24, 2026 / 9:10 am America/Los Angeles -07:00 GMT
The Search issues are now resolved and all of our internal metrics are showing healthy. We will continue to closely monitor the stability and performance of the platform prior to resolving this Alert.
UPDATE Monday, August 24, 2026 / 08:40 am America/Los Angeles -07:00 GMT
Tenants continue to remain available and most services are back to baseline performance. We are continuing to investigate the intermittent Search failures and we will provide another update by 9:10 AM PT. Thank you for your continued patience.
UPDATE Monday, August 24, 2026 / 08:10 am America/Los Angeles -07:00 GMT
Tenants are now accessible and performance has significantly improved. We are aware that Search functionality is intermittently failing and we are continuing to triage at high priority. We will provide another update by 8:40 AM PT.
ORIGINAL ALERT MESSAGE:
Please be advised that we are currently experiencing an intermittent service interruption to Workday Production tenants in our WD1 Data Center. While we continue to work with our networking and infrastructure teams to recover in place, we are also preparing in parallel for Disaster Recovery in the event that it becomes necessary. We are actively working to resolve this issue and will provide another update by 8:10 AM PT.
We apologize for the disruption.