Validation Error When Using SOAP API Request or Inbound EIB

Posted Apr 14, 2026 4:50 PM PDTUpdated Apr 15, 2026 8:50 AM PDTRetirement date: Apr 15, 2027

Open

Alert typeProduct defect
Release2026R1
Using WorkdayAdministration & Integrations
ProductPlatform and Product Extensions
Affected Data CentersAll Data Centers
Resolution InformationNext UpdateFri, 04/17/2026 – 15:00 America/Los_Angeles (GMT-0700)

When issuing a SOAP API request into Workday or using an Inbound EIB, you may encounter the following error:

Invalid ID value. ‘!**!’ is not a valid ID value for type =xxx
Where !**! is displayed instead of a Reference ID

The invalid message does not cause an integration to fail or in any way impact the outcome of the request; however if integrations are designed with steps based on validation messages returned this may impact the integration.

We are treating this as a priority and will update this alert once a solution has been identified.

URL: https://community.workday.com/alerts/customer/1243270