Posted Feb 25, 2026 3:14 PM PSTUpdated Feb 25, 2026 3:31 PM PSTRetirement date: Feb 25, 2027
Resolved
| Alert type | Product defect |
| Release | 2025R2 |
| Product | Learning, Talent Management |
| JIRA | LCP-5982 |
| Affected Data Centers | All Data Centers |
| Resolution Information | Next UpdateWed, 02/25/2026 – 20:00 America/Los_Angeles (GMT-0800) |
Please be advised that Workday is aware of an issue where images and videos are not loading within SCORM package. User may encounter the error: The media could not be loaded, either because the server or network failed or because the format is not supported when accessing Learning courses .
We are actively working towards resolving this issue and will update this alert when we have identified an ETA. We apologize for the disruption this has caused.