Mobile Application Showing Task Document Verification Error

Posted Sep 23, 2025 11:04 AM PDTUpdated Sep 23, 2025 11:29 AM PDTRetirement date: Sep 23, 2026

Open

Alert typeProduct defect
Release2025R2
ProductMobile Applications, Platform and Product Extensions
JIRAMOBILEIOS-46361
Affected Data CentersAll Data Centers
WorkaroundUsers can use the browser on a Desktop or Mobile Device to access the task.
Resolution InformationNext UpdateWed, 10/01/2025 – 12:00 America/Los_Angeles (GMT-0700)

We are aware of an issue where users are seeing an error when viewing details on document verification on various tasks in the Workday Mobile Application. Users may see an error like the following in the Mobile Application:

“Validate not supported for elements. Use add/remove instead”
“Multiple Element Contents, including Review Documents Edit/z/In progress [BL]. contain data where only one is allowed by mutex Review Documents Edit”.

We are actively working with our internal teams to resolve this issue. 

We appreciate your continued partnership.

URL: https://community.workday.com/alerts/customer/1232037