Users Experiencing Unresponsive Screen After Submitting Tasks

Posted Aug 20, 2025 2:47 PM PDT Updated Aug 20, 2025 2:49 PM PDT Retirement date: Aug 20, 2026

Open

Alert typeProduct defect
Release2025R2, 2025R1, Preview
ProductPlatform and Product Extensions, User Experience
JIRAUIPLATFORM-18269
Affected Data CentersAll Data Centers
WorkaroundUsers can refresh their browser page to exit the unresponsive screen. 
Resolution InformationNext UpdateThu, 08/28/2025 – 14:00 America/Los_Angeles (GMT-0700)

Please note that Workday is aware of an issue where users may experience an unresponsive screen after taking action on tasks within Workday. Please note that the task is successfully submitted despite the user interface issue. 

We are currently working on a fix.

Thank you for your patience and partnership.

URL: https://community.workday.com/alerts/customer/1228840