Resolved-Performance Issues Completing Actions in My Tasks

Posted Jul 30, 2025 4:00 PM PDTUpdated Aug 1, 2025 5:54 AM PDTRetirement date: Jul 31, 2026

Resolved

Alert typeProduct defect
Release2025R1
Using WorkdayFinancials, Payroll & Time, Talent & Engagement
ProductFinancial Management, Human Capital Management, My Tasks, Payroll, Platform and Product Extensions
JIRAIPESRE-140183
Affected Data CentersAll Data Centers
Resolution InformationResolution DateFri, 08/01/2025 – 06:00 America/Los_Angeles (GMT-0700)Following the completion of our overnight batches, this issue is now considered resolved. If you encounter any further issues, please let us know by logging a support case. Thank you for your continued patience.

UPDATE Thursday, July 31,2025 / 5:15 pm America/Los Angeles -07:00 GMT

We wanted to share a quick update to let you know that the fix for this issue is still in progress. The fix deployment will be done in batches and has already started. The next batches are scheduled to take place in two windows on Thursday, July 31st at 5 pm and 8 pm America/Los Angeles -07:00 GMT. We will continue to share updates via the alert as the deployment progresses.

UPDATE Thursday, July 31,2025 / 11:55 am America/Los Angeles -07:00 GMT

We wanted to share a quick update to let you know that the fix for this issue is still in progress.  Once validated successfully in non production tenants, we will apply this in production tenants.  We will continue to share updates via the alert.  Thank you for your continued patience.  

UPDATE Wednesday, July 30th, 2025 / 10:30 pm America/Los Angeles -07:00 GMT

The code fix for this issue is currently in progress, this will be applied to non production tenants first. Once validated successfully, we will apply this in Production tenants. Rest assured, we are tracking this closely so we will continue to keep this alert updated. 

UPDATE Wednesday, July 30th, 2025 / 05:00 pm America/Los Angeles -07:00 GMT
 

Our internal teams have identified the root cause of the degraded performance. We are planning an off-cycle fix to address the issue, we will provide an update soon. Thanks for your continued patience.used

URL: https://community.workday.com/alerts/customer/1221074?check_logged_in=1