Posted Mar 18, 2025 8:29 AM PDT Updated Mar 19, 2025 12:30 PM PDT Retirement date: Mar 18, 2026
Open
| Alert type | Product defect |
| Release | 2025R1 |
| Product | Absence, Workforce Management |
| JIRA | UICONT-32868 |
| Affected Data Centers | All Data Centers |
| Workaround | As a temporary workaround it is advised to allow additional time once you have selected the ‘Type’ to provide sufficient time for the Reason box to populate. |
| Resolution Information | Target DateSat, 03/29/2025 – 03:00 America/Los_Angeles (GMT-0700) |
UPDATE Wednesday, March 19, 2025 / 12:30 PM America/Los Angeles -07:00 GMT
We wanted provide an update to let you know that a fix is targeted for delivery with the March 28 Service Update. We appreciate your understanding as we worked to resolve this issue.
ORIGINAL ALERT MESSAGE
Workday is aware of an intermittent issue which can result in the ‘Reason’ field not appearing on a ‘Time Off’ event. This issue occurs when navigating to another box/ field prior to the Daily Quantity auto-populating which can cause a critical validation error, ‘Error: Reason,‘ for customers who have configured the Reason to be required as the user cannot populate the field.
We have identified the root cause and are working diligently to implement a fix. We appreciate your patience as we work on resolving this issue.